Very Good
Traveller Type: Traveling as Couple
  : The staff is incredible! Every request is fulfilled with a smile and genuine warmth. Everyone was most helpful! Granted an early check-in as we had just completed a Nile River cruise and a Nile view upgrade. Breakfast was wonderful, with many choices from the buffet and an Omelette/egg station. Lunch was very good as well, with grilled dishes actually grilled on an outdoor charcoal grill. A truly grand hotel from the past. Beautiful stonework throughout.
  : Tough times have taken their toll. While a beautiful hotel, upkeep is lacking. Missing grout in the bathroom and sealant around bathroom fixtures needs to be replaced or repaired. While a Nile view and balcony was great during the day, noise from the street below didn't subside until 2 AM. Aswan's night life starts long after the sun goes down. And much of the action is directly across the street.

Very Good
Traveller Type: Traveling as Couple
  : Room overlooking the Nile.Good security Good breakfast Down stairs bar with sports TVEasy to book tours with nice staff

Exceptional
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children

Exceptional
Traveller Type: Traveling as Couple
  : We book a room at this hotel for one night stay prior our Nile Cruise. Our flight arrival time was 8:30 a.m. and I had ask the hotel if they had a storage room were we could leave our luggage while our room became available. The hotel reply was quick and accommodating. To our surprise, once we arrived at the hotel, they had a room ready for us. We were so exhausted and happy to find a place to lay our head.Thank you for the wonderful stay!

Very Good
Traveller Type: Traveling as Couple
  : Excellent service

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple
  : The view an d the standard of the hotel were very good.
  : We booked on line and I made a mistake in the question "how many guests" I answered one as I was making the booking and had a guest - my wife. This gave me the wrong rate and I had to pay extra on arrival. Moreover, our tarriff included breakfast beginning at 06.30 hrs but as we had to depart at 4.30 for the flight, we were offered a carry box. I said not required as we would have something to eat at the airport. Told there would be nothing open at the airport at that time, we did accept the breakfast boxes. We could have been offered some relief from the booking confusion and overcharge but none was offered. At the airport the facilities were all open and fully functional. We could easily have had breakfast there in comfort.

Wonderful
Traveller Type: Traveling as Couple
  : Comfortable, great view, friendly staff, good food especially at dinner. Reasonably priced.
  : Internet speed was marginal. Only one restaurant plus a bar.

Wonderful
Traveller Type: Family with Young Children
  : Staff were very helpful. The General Manager Mohamed Ragab, was very attentive and hands on, ensuring all guests had a pleasant experience and enjoyed their time at the property. Our suite was large and comfortable, with two bedrooms and bathrooms and a living room. The pool area was very enjoyable, with a waiter service and looked out onto the many feluccas and boats sailing past on the Nile. The Main restaurant was half indoors and half on the terrace, providing wonderful views overlooking the Nile. The entertainment facilities were an added bonus and we enjoyed many games of bowling with our children. The guests Experience Manager Monica, catered to our every need and ensured that we had a relaxing and enjoyable stay. The hotel have their own private motor boat, which is a positive addition and Monica organised a private tour to tourist sites on the Nile, tailored to our interests. I would have no hesitation in recommending this hotel if you are staying in Aswan.
  : Furnishings were a little outdated, but other than this, I could not fault this hotel.